{
  "kind": "fictional-example",
  "version": "1.0.0",
  "notice": "Synthetic enterprise, invented records and proposed architecture. No connected systems, live AI or reported customer outcomes.",
  "outcome": "Reduce avoidable service-request rework without weakening approvals or service quality.",
  "components": [
    {"id":"mainframe","name":"Mainframe","kind":"Legacy","purpose":"Authoritative historical equipment records.","question":"Which records remain authoritative, and what read interface is permitted?"},
    {"id":"erp","name":"ERP","kind":"Established","purpose":"Asset and financial records.","question":"Who owns the transaction rules, access and reconciliation?"},
    {"id":"crm","name":"CRM / service desk","kind":"Established","purpose":"Cases, customer interactions and service commitments.","question":"What customer boundary and retention rules apply?"},
    {"id":"batch","name":"Batch / integration bus","kind":"Legacy","purpose":"Scheduled file transfer and system hand-offs.","question":"What is stale between runs, and how are duplicate or failed transfers handled?"},
    {"id":"saas","name":"Modern SaaS / portal","kind":"Modern","purpose":"User requests and collaboration.","question":"Which workflow and approval capabilities can be reused?"},
    {"id":"api","name":"APIs / cloud services","kind":"Modern","purpose":"Application integration and selected compute.","question":"Which calls are read-only, which cause effects, and who may invoke them?"},
    {"id":"data","name":"Warehouse / lake","kind":"Mixed estate","purpose":"Analytics and derived information.","question":"What are the source lineage, freshness and purpose restrictions?"},
    {"id":"docs","name":"Documents / knowledge","kind":"Mixed estate","purpose":"Policies, procedures and working guidance.","question":"Which version applies, who owns it, and what must remain private?"},
    {"id":"identity","name":"Identity / access","kind":"Shared control","purpose":"People, workload identities and access policies.","question":"Does technical access match the business authority for this action?"},
    {"id":"people","name":"People / process owners","kind":"Human responsibility","purpose":"Business intent, judgement, exceptions and service ownership.","question":"Who can decide, approve, operate, recover and accept the outcome?"}
  ],
  "concepts": [
    {"id":"outcome","name":"Outcome","description":"The intended business change, measure definitions and accountable sponsor.","relationships":["guides Workflow","measured by Measure"]},
    {"id":"workflow","name":"Workflow","description":"Actual work, activities, exceptions and hand-offs; validated by the process owner.","relationships":["uses System","governed by Policy","owned by Role"]},
    {"id":"information","name":"Information","description":"Business concepts and records, linked to authoritative sources, classification and permitted purpose.","relationships":["represented in System","supported by Evidence","described by Concept"]},
    {"id":"authority","name":"Authority","description":"A separately granted scope of permitted decisions or actions, with conditions and expiry.","relationships":["granted to Role","constrains Action","interpreted through Policy"]},
    {"id":"decision","name":"Decision","description":"A human or deterministic determination, tied to its context, exact proposal and evidence.","relationships":["cites Evidence","authorises Action","made by Role"]},
    {"id":"evidence","name":"Evidence","description":"A source or observed result with provenance, version, timestamp and review status.","relationships":["supports Claim","records Action","informs Measure"]}
  ],
  "options": [
    {"name":"Improve the process","fit":"Resolve ambiguous definitions, ownership or hand-offs."},
    {"name":"Deterministic automation","fit":"Use explicit rules when the path is known."},
    {"name":"Analytics","fit":"Measure patterns and support human decisions."},
    {"name":"AI assistance","fit":"Draft or synthesise from permitted, evaluated sources."},
    {"name":"Bounded agents","fit":"Consider variable tool sequences only where value justifies control and operating effort."}
  ],
  "stages": [
    {"id":"estate","title":"Understand the enterprise","description":"Start with a mixed estate: people, mainframes, ERP, SaaS, APIs, data and documents. Retain the systems that remain useful and authoritative.","decision":"Human owner: confirm the workflow boundary and business question.","active":["estate"]},
    {"id":"lens","title":"Apply the Contextual Discovery Lens","description":"Examine business intent, actual work, meaning, dependencies, evidence, ownership and authority. Unknowns remain explicit questions.","decision":"Human owner: validate sources, permissions, gaps and conflicting accounts.","active":["estate","lens"]},
    {"id":"model","title":"Build a contextual and semantic model","description":"Connect concepts, relationships, systems of record, source evidence, policies and decision rights. Formalise an ontology only where it supports the use case.","decision":"Human owner: approve definitions, source precedence, purpose and model version.","active":["lens","model"]},
    {"id":"options","title":"Choose suitable technology","description":"Compare process improvement, automation, analytics, AI assistance and agents. AWS, Google Cloud, Azure, existing systems or hybrid designs are candidates, not prerequisites.","decision":"Human owner: select an option using evidence, cost, risk and operating capacity.","active":["model","options"]},
    {"id":"delivery","title":"Deliver bounded increments","description":"Plan and separately authorise the smallest useful change. A model may propose; human authority and deterministic checks govern consequential effects.","decision":"Human owner: approve scope and release after technical, security, privacy and service checks.","active":["model","options","delivery"]},
    {"id":"learn","title":"Measure, reuse and evolve","description":"Measure business quality, exceptions, cost and recovery. Reuse maintained context across further workflows when purpose and permissions remain valid. Reassess future technology as it matures.","decision":"Human owner: decide to expand, revise or stop. Easier and cheaper transformation remains a measured hypothesis.","active":["estate","lens","model","options","delivery","learn"]}
  ]
}